Client care
Shipping
Modern delivery guidance for HYEAMAN orders, processing, tracking, and international shipping.
01
Processing
Orders are reviewed after payment authorization. In-stock items typically leave the studio within 1 to 3 business days, excluding weekends and holidays.
Limited drops may require additional verification to protect customers and preserve release integrity.
02
Rates and timing
Complimentary standard shipping is available on eligible United States orders over $200. Express options and international rates are calculated during Stripe checkout where available.
Delivery windows are estimates provided by carriers and may shift because of weather, customs, security checks, or local delivery conditions.
03
Tracking
A confirmation email is sent after payment. A shipping update is sent when the order is prepared for dispatch, including available carrier tracking details.
Customers are responsible for entering a complete and deliverable address before payment.
04
International duties
International customers may be responsible for taxes, customs duties, import fees, brokerage fees, or other local charges collected by the destination country.